Privacy Policy
Last Updated: 6 November 2026
At Star Elevator, we respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, disclose, and protect information when you visit our website, https://starelevaror.pages.dev/.
By using our website, you acknowledge the practices described in this Privacy Policy.
1. Information We Collect
We may collect the following information when you interact with our website:
Personal Information:
- Full name
- Phone number
- Email address, if provided
- Project location
- Lift or elevator service requirements
- Any additional information you voluntarily share with us
Technical Information:
When you visit our website, certain technical information may be processed by the website hosting provider, such as:
- IP address
- Browser type and version
- Device information
- Website access logs
- Date and time of website visits
The technical information collected depends on the hosting infrastructure and services used.
2. How We Use Your Information
We may use the information you provide for the following purposes:
- To respond to customer enquiries and requests.
- To understand your elevator and lift requirements.
- To provide information about our services.
- To discuss installation, modernization, and maintenance requirements.
- To prepare quotations and communicate project-related details.
- To improve website performance and user experience.
- To maintain website security and prevent misuse.
We do not use your contact information for unrelated purposes without an appropriate legal basis.
3. Enquiry Forms and WhatsApp Communication
Our website includes enquiry options that help visitors prepare messages for communication with Star Elevator through WhatsApp.
When you fill in an enquiry form, the entered information is used to prepare a WhatsApp message for your review.
Important:
- Your enquiry details are not stored in a website database through these enquiry forms.
- You can review the prepared WhatsApp message before sending it.
- Information is shared with WhatsApp only when you choose to proceed with the communication.
- Once you send the message, WhatsApp processes your information according to its own privacy policy.
Read WhatsApp's privacy policy at WhatsApp Privacy Policy.
4. Sharing of Personal Information
We do not sell or rent your personal information to third parties.
However, information may be processed or shared in limited circumstances, including:
- Communication platforms: When you voluntarily contact us through WhatsApp, your information is processed by that platform.
- Website hosting providers: Technical information may be processed to operate, maintain, and secure our website.
- Legal requirements: Information may be disclosed when required by applicable laws, regulations, or lawful government requests.
- Business protection: Information may be used where reasonably necessary to protect our legal rights and prevent fraud or misuse.
We aim to limit information sharing to what is reasonably necessary for these purposes.
5. Cookies and Tracking Technologies
Our website may use cookies or similar technologies to support website functionality, performance, and security.
Cookies are small files stored on your device when you visit a website.
The use of cookies depends on the website hosting configuration and any third-party services integrated into the website.
You can manage or disable cookies through your browser settings. Some website features may not function as intended if certain cookies are disabled.
6. Data Security
We take reasonable measures to protect information processed through our website and business communication channels.
However, no internet transmission or electronic storage method can be guaranteed to be completely secure.
We encourage visitors to avoid sharing sensitive personal or financial information through general website enquiries.
7. Data Retention
We do not store enquiry form submissions in a website database through the current enquiry functionality.
If you voluntarily contact us through WhatsApp, phone, or email, the information shared may be retained in our communication records for as long as reasonably necessary to respond to your enquiry, manage business activities, meet legal obligations, or resolve disputes.
Technical logs may also be retained by the website hosting provider according to its applicable retention practices.
8. Third-Party Websites
Our website may contain links to external websites and third-party platforms.
Star Elevator is not responsible for the privacy policies, content, security, or practices of external websites.
We recommend reviewing the privacy policies of third-party services before sharing personal information with them.
9. Your Privacy Rights
Subject to applicable laws, you may have rights regarding your personal information, including:
- Requesting information about personal data processed by us.
- Requesting correction of inaccurate personal information.
- Requesting deletion of personal information where legally applicable.
- Withdrawing consent where processing is based on consent.
- Raising concerns or complaints regarding the handling of your information.
To exercise these rights, please contact us using the details provided below.
10. Children's Privacy
Our website and services are intended primarily for individuals seeking elevator and lift-related business solutions.
We do not knowingly request personal information from children for independent marketing purposes. If you believe that a child has provided personal information to us, please contact us so that we can review the matter.
11. Changes to This Privacy Policy
Star Elevator may update this Privacy Policy from time to time to reflect changes in our website, business operations, technology, or applicable legal requirements.
Any updates will be published on this page with a revised Last Updated date.
We encourage visitors to review this page periodically.
12. Contact Us
If you have questions, concerns, or requests regarding this Privacy Policy or the handling of your personal information, please contact us:
Star Elevator
Email: Starelevatorpvtltd1986@gmail.com
Phone: +91 78931 69147
Address: Plot No. 671, Road No. 14, B-Block, Near Sangameswar Kirana, Siddiq Nagar, Gachibowli, Hyderabad - 500032.
Website: https://starelevaror.pages.dev/